No, you do not need to be at the property for any exterior work. For any interior work, we will just need someone to give us access or provide access information for the home or business. We will contact you during the job if we have any questions.
Yes, we sure do.
We will do our best to accommodate for specific times, but it depends on our schedule. We will provide your arrival window through a series of confirmations.
We may be able to accommodate additional services, depending on the size and scope of the work. Our technicians can answer any questions, provide information or estimates, and often perform the work on the same day. For services that cannot be completed that day, our office will offer available dates for scheduling.
Yes, an appointment is necessary. For interior services, we will need access to the inside of your home to provide the most accurate pricing. If requested, we can email you the complete estimate.
Yes, we maintain a record of all our jobs and can look up the services previously performed for you.
You will receive an arrival window for your service date, and our technicians will notify you when they are on their way!
Depends, we usually expect any furniture and appliances to be moved to the side before the scheduled time of service. However, if you are unable to get to it, we can make accommodations based on the service being provided.
Depending on the severity of the rain, most services can still be performed. If our technicians determine that the weather conditions require rescheduling, you will be notified. The safety of our employees and your property is our top priority.
Not really anything! Just make sure you move any appliances and furniture out the way to prevent damage. Additionally, we conduct a thorough assessment upon arrival and ensure we communicate any requirements to you upfront.
No, you don't need to be home if the work is outside, and we have your payment information and a contact number on file. However, if we cannot access your property or encounter an issue that prevents us from proceeding with the work and cannot reach you by phone, cancellation charges may apply.